Commission Inquiries

Thank you for choosing Kistler Tiffany Benefits to assist you with your client's employee benefit needs.

Commission check guidelines and procedures are as follows. If you have an inquiry, please use the Commission Inquiry form.

The commission checks represent all of the payments that Kistler Tiffany Benefits receives from the carriers beginning with the first of the month and including the last day of the month.
Commissions checks are dated the last business day of the month.
Commissions are processed and mailed on the third business day of each month and statements will be available on-line by noon the following day.
The on-line commission statements will be available in two file formats, .pdf and .csv. The .pdf file type will allow you to print the statement while the .csv file type will allow you to download and manipulate it as needed.
Beginning with the January 2009 commission run any agent/agency receiving commissions via direct deposit will no longer receive a voucher in the mail. You will need to review your statement on-line to see your commission payment amount.
Kistler Tiffany Benefits' commissions department can only investigate commission errors that have occurred within 120 days or less. Please review your statement promptly and carefully. Inform us if any case has not paid within that period.
All commission inquiries must be submitted in writing via email by using the reply form below or by fax to 484.321.5803. All inquiries will be addressed within 3 business days of receipt.